DocketKeeper

Terms of Service

Last updated: March 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the DocketKeeper legal practice management platform (“Service”), operated by DocketKeeper (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms.

1. Service Description

DocketKeeper is a cloud-based legal practice management platform designed for solo practitioners and small law firms. The Service provides tools for case management, deadline tracking, trust accounting, time tracking, billing, document management, and related legal practice functions.

2. Eligibility and Account Registration

The Service is intended for use by licensed attorneys and authorized legal professionals. By registering for an account, you represent that:

  • You are at least 18 years of age.
  • You are a licensed attorney in good standing or an authorized member of a legal team.
  • The information you provide during registration is accurate and complete.
  • You will maintain the security of your account credentials.

You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized access or use.

3. Beta Program

The Service is currently offered as a beta product. During the beta period:

  • The Service may contain bugs, errors, or incomplete features.
  • Features may be added, modified, or removed without notice.
  • Service availability is not guaranteed at any specific uptime level.
  • We may offer promotional pricing or free access that may change when the Service exits beta.

Your participation in the beta program does not create any obligation on our part to continue offering the Service at any particular price or feature set.

4. Your Data and Privacy

You retain full ownership of all data you enter into the Service (“Your Data”). We do not claim ownership of Your Data. Our use of Your Data is governed by our Privacy Policy.

4.1 Data Security

We implement industry-standard security measures to protect Your Data, including encryption at rest for sensitive information (Social Security numbers, bank account numbers, tax identification numbers), encrypted data transmission (TLS), and access-controlled authentication.

4.2 Data Portability

You may export Your Data at any time during the term of your subscription. We believe your data belongs to you and will not hold it hostage. Upon account termination, we will provide a reasonable period (not less than 30 days) to export Your Data before deletion.

4.3 Client Confidentiality

We understand that Your Data may include information subject to attorney-client privilege and professional confidentiality obligations. We will not access, review, or disclose Your Data except as necessary to operate the Service, comply with law, or as otherwise set forth in our Privacy Policy. We will not use Your Data to train artificial intelligence models.

5. Trust Accounting

The Service includes trust accounting features designed to assist with IOLTA and client trust fund management. While we strive for accuracy in all calculations:

  • You remain solely responsible for the accuracy and completeness of your trust accounting records.
  • You must independently verify all trust account balances and reconciliations in accordance with your jurisdiction’s rules of professional conduct.
  • The Service is a tool to assist your compliance efforts, not a substitute for your professional obligations.

6. Deadline Calculations

The Service provides deadline calculation tools based on California and Michigan court rules (California Code of Civil Procedure, California Rules of Court, and Michigan Court Rules). While we cite specific rules and strive for accuracy:

  • You remain solely responsible for verifying all deadline calculations.
  • Court rules may change, and there may be a delay before the Service reflects updates.
  • Local rules, standing orders, and individual judge’s requirements may affect deadlines in ways the Service does not account for.
  • The Service does not guarantee that any calculated deadline is correct for your specific matter.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to store or transmit malicious code or infringing material.
  • Share your account credentials or allow unauthorized third parties to access your account.

8. Subscription and Payment

Access to the Service requires a paid subscription. By subscribing, you agree to pay the applicable fees as described at the time of purchase. Subscriptions automatically renew at the end of each billing period unless cancelled.

  • Fees are non-refundable except as required by applicable law or as otherwise stated in these Terms.
  • We may change pricing with 30 days’ advance notice. Price changes will take effect at the start of your next billing period.
  • If payment fails, we will provide reasonable notice and time to update your payment method before suspending access.

9. Intellectual Property

The Service and its original content (excluding Your Data), features, and functionality are and will remain the exclusive property of DocketKeeper. The Service is protected by copyright, trademark, and other laws.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, secure, or error-free.

DOCKETKEEPER IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. The Service is a practice management tool. Nothing in the Service constitutes legal advice, and no attorney-client relationship is created between DocketKeeper and any user.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCKETKEEPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OF OR INABILITY TO USE THE SERVICE;
  • ANY ERRORS OR OMISSIONS IN DEADLINE CALCULATIONS OR TRUST ACCOUNTING;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR YOUR DATA;
  • ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO DOCKETKEEPER DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless DocketKeeper from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

Either party may terminate these Terms at any time. You may cancel your subscription through the Service settings. We may suspend or terminate your access if you violate these Terms, with notice when practicable.

Upon termination, your right to use the Service will cease immediately. We will retain Your Data for a minimum of 30 days following termination to allow for export, after which it may be permanently deleted.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, please contact us at legal@docketkeeper.com.